FAQs
What types of beauty instruments do you manufacture?
We specialize in high-quality beauty tools, including nail cutters, cuticle pushers, tweezers, scissors, blackhead removers, and professional salon tools for beauty and personal care.
Are your products made from stainless steel?
Yes! We use premium-grade stainless steel to ensure durability, precision, and hygiene in all our beauty instruments.
How do I maintain and clean my beauty instruments?
To keep your tools in top condition:
- Clean after every use with warm water and mild soap.
- Dry thoroughly to prevent rust.
- Store in a dry place or a protective case.
Do you ship internationally?
Yes, we ship worldwide! Shipping costs and delivery times may vary based on location.
What is your return and exchange policy?
We offer returns and exchanges on defective or damaged items within a specified period. Please check our Return Policy page for details.
How can I place a bulk order?
For bulk or wholesale orders, please contact our sales team via email or our inquiry form.
Are your beauty tools suitable for professional use?
Absolutely! Our products are designed for both personal and professional use, ensuring high performance in salons, spas, and clinics.
What payment methods do you accept?
We accept a variety of secure payment methods, including:
✔ Credit/Debit Cards (Visa, MasterCard, American Express)
✔ Bank Transfers
✔ PayPal
Is my payment information secure?
Yes! We use secure payment gateways with encryption to protect your personal and financial details.
Do you offer installment payment options?
Currently, we do not offer installment payments, but we are working on introducing flexible payment plans soon.
Can I pay in my local currency?
Yes, our system automatically converts prices to your local currency based on your location. However, final charges may vary depending on your bank’s exchange rate.
Do you provide invoices for orders?
Yes, once your payment is processed, you will receive a detailed invoice via email.
What should I do if my payment fails?
If your payment fails, please try the following:
✔ Check if your card has sufficient funds.
✔ Verify your card details and billing address.
✔ Try a different payment method.
✔ Contact your bank for authorization.
If the issue persists, feel free to contact our support team for assistance.
How can I contact customer support?
You can reach us through:
📧 Email: Thecutfactory7@gmail.com
📍 Address: Kashmir Road, Pakka Garha, Sialkot, Punjab 51310, Pakistan